![]() ![]() This could be the case, even if you are returning the product within the 60 day grace period which follows the Sephora return policy.Ī Sephora representative clarified that a customer would only be blacklisted if they had unusual return behavior like attempting to return items without a record of purchase or returning more than what your account says you purchased. Essentially, if Sephora determines that you are a “serial returner” or have unusual return behavior then you will be blocked from making any more returns. Meaning they could possibly black list a shopper from making any more returns. So recently, it was announced / discovered that Sephora is monitoring returns through a system called The Retail Equation (TRE). ![]() If something really doesn’t work for you, you can easily return it! This return policy is great because it allows you to try products that you’re interested in without being fully committed to them. You can also return online purchases for free within the 60 day grace period! After 60 days, depending on the situation, they will offer store credit or deny the return. (If you don’t have a receipt then usually they can look you up with your Beauty Insider account). You are able to return any purchase within 60 days of your purchase date with a receipt. ![]() Sephora is infamous for having an amazing return policy. There has been some upset about the recent update and I thought I would share my thoughts on it as well! Today I thought I would talk about the update to Sephora’s Return Policy. ![]()
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